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SUPPORT AND ADVICE
The Information Bank is located on the ground floor lift area.
This initiative has been supported by Healthwatch Wirral, and Healthwatch staff are available to provide information and signposting opportunities about services available throughout Wirral.
“Your voice counts”
Healthwatch Wirral wants to know what you think about Health & Social Care services in Wirral,
Call in and speak to one of the team and ‘have your say’ ext. 7733
In addition Healthwatch Wirral work alongside WUTH Patient Relations Team, who are available to speak to patients and relatives and help resolve concerns or issues about health and social care within the hospital. Working together with Healthwatch Wirral this can avoid escalation to formal complaints. There are facilities within the information bank to discuss matters in private.
The information bank is open for patients, relatives and staff to drop in for information, support and advice from 10 am to 3pm Monday – Friday.
The team can also be contacted between 9am and 4.30pm on:
internal ext. 8340 or externally from 0800 432 0251
Alternatively, you can contact us by email at: wih-tr.Patientrelations@nhs.net
The matrons hotline is also available on 07826 858846 (Mon – Fri 9am -5pm)