Published on Tuesday 30 January 2018
A national survey by the health regulator has found that Wirral University Teaching Hospital Trust provides some of the best maternity care in the country.
The 2017 Survey of Women’s Experiences of Maternity Care, undertaken by the CQC (Care Quality Commission) involved 130 NHS Trusts across the country and asked women about the care they received during their pregnancy, while they were having their baby and after their baby was born.
The results revealed that Wirral Women and Children’s Hospital was one of only two hospitals nationally to perform ‘better than expected’ in four core areas of care, with a strong emphasis on establishing relationships and communicating with patients.
The Trust outperformed the majority of other NHS hospitals in several questions, with a particular highlight being that women felt they were given the information or explanations they needed in hospital after giving birth.
Respondents were also positive about the support they received with feeding their babies, giving Wirral some of the best results in the country for these areas. This included the information provided during pregnancy about feeding their newborn baby, the consistency of advice from healthcare professionals and the support and encouragement that new mums received.
The care provided to ladies at home after giving birth also outperformed many other hospitals, with responses showing that they felt listened to, received advice based on their personal circumstances and had confidence in the midwife providing their care. Women also said they were given enough information about their own physical recovery and that midwives were aware of their medical history and that of their babies.
Other responses showed improvements since the last survey undertaken in 2015, with more women saying that birthing partners could get as involved as they wanted to be during their labour.
Last year, over 3200 babies were born at Wirral Women and Children’s Hospital. Head of Midwifery, Debbie Edwards (pictured) said:
“We are very proud of the maternity care that we provide both in hospital and out in the community. There is a common theme running through the results of this survey relating to the strong relationships that our midwives build with their patients. This is often reflected in the messages of thanks that we receive from families under our care and I’d like to take this opportunity to recognise the hard work and commitment of our maternity teams.
“We are delighted to have performed better than many other organisations in some areas of this survey but are not complacent and continue to look at new ways of developing our service. Having a baby is a very special time but it can also feel quite daunting and we are committed to ensuring that women receive the personalised support that they need. We are particularly keen to offer mums-to-be more choices of where to receive their care and are excited to be part of a pioneering birthing unit opening this February in Seacombe Children’s Centre. The midwifery-led unit is the first of its kind nationally and will offer women a safe alternative to hospital birth in a more family-friendly environment, closer to home.”