When you will hear from us
We aim to contact you within 7 days of your GP referral to make an appointment suitable for you but it may take up to 4 weeks. It is helpful if we have a mobile telephone number so that you can easily be contacted. Please be aware that your GP may not refer you on the same day as your appointment. If you have not heard from us within 4 weeks, please call 0151 604 7501 and choose OPTION 2.