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Wirral University Hospital NHS Foundation Trust

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Getting to your appointment

Getting to your appointment

The Wirral Chronic Pain Service is located in Elm House, which is part of Clatterbridge Hospital. Our address and postcode are as follows:  

Elm House, Clatterbridge Hospital, Clatterbridge Road, Wirral, Merseyside, CH63 4JY 

Please see our YouTube video which might help you find your way to Elm House once you have reached the Clatterbridge site. 

Directions: 

Travelling south 

Leave the M53 at Junction 4 and take the fourth exit off the roundabout onto the B5151. 
Follow the B5151 until you reach the roundabout. Leave the roundabout at the second exit and onto the hospital site. Take the third exit and follow the road until you reach the hospital entrance on the left. 

Travelling north 

Leave the M53 at Junction 4 and take the first exit off the roundabout onto the B5151. 
Follow the B5151 until you reach the roundabout. Leave the roundabout at the second exit and onto the hospital site. Take the third exit and follow the road until you reach the hospital entrance on the left. 

 

Car parking

Please view this link to the web page for pricing and other information about car parking at Clatterbridge Hospital

There is a patient car park (signposted “Car Park J”) situated in front of Elm House. 

We would advise you bring the correct change if you have mobility or fatigue issues as the contactless machine may be too far to walk for some people.   

Concessions for blue badge holders: If you have a valid blue badge, you are entitled to free parking at the Clatterbridge site. To do this, you will need to show your blue badge at the cash office located in the main building of Clatterbridge Hospital.  

Parking passes: If you are attending one of our Pain Management Group Programs (PMP), we can offer you a parking pass that gives you free parking for the duration of the program. Unfortunately, we are not able to offer this for other types of appointments. 

Concessions for patients on benefits: Patients on certain benefits may be eligible to have their parking costs reimbursed through the NHS Healthcare Travel Costs Scheme (HTCS).  

For more information click this link.

 

What to do when you first arrive at our building for an appointment? 

When you arrive at Elm House, please let the clerk on reception desk know that you are here. They will check you in and then direct you to the correct waiting area. A picture of the main reception is shown in the picture below. If there is no-one available on reception, please follow the signs to the correct waiting area. 

We work across the two corridors (Pain Clinic and Pain Therapies Unit) so your appointment could be on either corridor, even if you have been here before.