Change an appointment

Reminder service/Confirmation service

To reduce waiting times and provide a more efficient service we have introduced a reminder service for some specialties. You may be contacted approximately 7 days before your appointment and asked to confirm your attendance. If you are not able to attend the service inform us and we will send you another appointment.

What happens if I don’t attend my appointment?

If you do not attend your appointment and have not told us, your care may be returned to your GP.

What happens if we cancel your appointment?

Medical emergencies and unforeseen circumstances sometimes mean that we occasionally have to cancel appointments. We apologise if this happens to you and will arrange a new appointment as soon as possible.