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Waiting Times
Last updated on Friday, April 20, 2018
It is your right to access our services within maximum waiting times we have set by the NHS Constitution. This means you have the right to start consultant-led treatment within 18 weeks from referral, or to be seen by a specialist within two weeks of GP referral for a suspected cancer. If for...
read moreDo you need a new referral for another prescription when your orthosis no longer fits or wears out?
Last updated on Wednesday, February 19, 2020
If you have been seen in the Orthotic Department within the last 12 months then you can contact the Orthotic Department directly to make a review appointment. If you have not been seen in the Orthotic Department for over 12 months then you will need a new referral from either your GP or your con...
read moreYellow Wristbands: “Yellow Means Help”
Last updated on Wednesday, December 10, 2025
Yellow Wristbands: “Yellow Means Help” Yellow wristbands are used to quickly identify patients who may be at risk of falls or reduced mobility. This system helps staff, visitors, carers and patients to recognise when someone may: Need support to walk or transfer Be at higher risk of f...
read moreNHS 111 First
Last updated on Wednesday, December 3, 2025
Stay safe and avoid waiting in the Emergency Department - Call 111 First if not an emergency or life threatening condition People on Wirral who need urgent NHS care are being asked to call the new NHS 111 First service before they decide to walk into the hospital Emergency Department (A&E)....
read moreVulnerable people to get urgent care at home
Last updated on Friday, December 20, 2024
Thousands of North West’s older and vulnerable people to get urgent care at home this winter Across the North West, thousands of older and frail patients will receive urgent treatment at home, as part of NHS plans to manage additional pressure this winter. Urgent Community Response (UCR) teams...
read morePublic urged to use NHS 111 ahead of doctor strikes during busy Christmas period
Last updated on Friday, December 12, 2025
People across Cheshire and Merseyside are being urged to use NHS 111 for all non-emergency healthcare needs ahead of planned industrial action by resident doctors (previously known as junior doctors) and the busy Christmas period. Unions announced a full walkout of resident doctors from 7am on W...
read moreWirral patient praises innovative MyMobility app following knee replacement surgery
Last updated on Monday, February 10, 2025
A Wirral patient has shared how a cutting-edge digital app helped him prepare for and recover from knee replacement surgery at the Cheshire and Merseyside Surgical Centre. Robert Lundy, 71, from Irby, underwent the procedure at the state-of-the-art facility at Clatterbridge Hospital in June 20...
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