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FAQs: Health Care Communications
Last updated on Friday, April 20, 2018
1. Who are HealthCare Communications?Healthcare Communications (HCC) are the external company approved by Wirral University Teaching Hospital to provide a reminder service to patients regarding their planned outpatient appointments to reduce the number of appointments being missed. 2. What is th...
read moreAdvice if you are taking anticoagulant medication
Last updated on Wednesday, June 5, 2024
You will be advised to stop your anticoagulation medication when you receive your appointment. Please DO NOT stop this unless this has been advised. If you have any queries regarding this then please call us on 0151 604 7095.
read moreWhat happens when you arrive
Last updated on Monday, October 5, 2020
You will be greeted by the receptionist in the Pre-Operative Assessment Unit who will check your details are correct. You will then be asked to fill in a health questionnaire, and the nursing staff will go through your answers with you to determine whether further assessment is required. Tests:...
read moreI take herbal medicines, should I mention it to the team looking after me?
Last updated on Wednesday, August 14, 2019
Herbal medicines are often thought to be safe as they are ‘natural’. They do however have an effect on the body and can lead to side-effects and so should be used with care. They may interact with your other medicines, medical conditions, or be unsafe if you are undergoing surgery. Always let you...
read moreWhen should I contact Audiology if I have an issue with my hearing aid?
Last updated on Wednesday, August 1, 2018
Some of the issues you may experience with your hearing aid may be resolved by you. Click the helpful quick check flowchart below to see if it's a problem you can solve on your own or whether you need more expert help. Alternatively, you can read our troubleshooting chart for more assistance.
read moreHow to cancel an appointment
Last updated on Friday, December 27, 2024
There will be a number to telephone at the top of your confirmation letter if you wish to cancel your appointment or no longer need it. Please let us know as soon as possible if you are not able to attend your appointment so it can be given to someone else and not wasted and we can arrange a ne...
read moreWUTH Patient Experience Survey
Last updated on Friday, May 24, 2024
We are constantly striving to improve the quality of services and care for people affected by cancer and we can only do this with feedback from people who have been directly affected. We are very interested to hear about your experience of cancer care and treatment received at Wirral University...
read moreCancer patient realises art exhibition dream with support from Wirral University Teaching Hospital
Last updated on Tuesday, October 17, 2023
A Professor of Art who has had multiple advanced head and neck cancers is realising his dream to hold an art exhibition which aims to help other cancer patients, with the support of Wirral University Teaching Hospital (WUTH). New Brighton resident, John Hyatt, is a Professor of Contemporary Art...
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