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How It Started
Last updated on Thursday, March 14, 2024
In 2021 the Patient Experience Strategy at Wirral University Teaching Hospital (WUTH) was divided into two main elements: the patient experience vision and the delivery plan. The process began with a kick-off meeting to define the approach for developing the strategy. This was followed by a seri...
read moreLeadership Video 2023
Last updated on Wednesday, March 13, 2024
Patient Experience Leadership Video 2023 Celebrating the Impact of Care at WUTH We want to offer a big thank you to all staff at WUTH for their continued hard work. At Wirral University Teaching Hospital, we believe in the power of listening and responding to your feedback, and that is why we w...
read moreWirral Hospital Staff Swab to Save Lives During Blood Cancer Awareness Month
Last updated on Friday, September 13, 2024
As part of September’s Blood Cancer Awareness Month, staff at Wirral University Teaching Hospital Trust participated in a swabbing event aimed at saving lives by signing more people up to the stem cell register. The initiative was organised in collaboration with blood cancer charity DKMS and Tilb...
read moreWard Folders
Last updated on Monday, June 3, 2024
Introducing Ward Folders: Keeping Patients Informed and Empowered At Wirral University Teaching Hospital, we believe in putting patients first. That's why we've launched the Ward Folders project – an initiative designed to make your hospital stay as comfortable and informative as possible. W...
read moreSurgical Elective Admissions Lounge (SEAL) video
Last updated on Wednesday, March 13, 2024
Surgical Elective Admissions Lounge (SEAL) Video As part of our Patient Experience Strategy Welcome Promise, our patients asked us to provide more information about what to expect when coming into hospital. The Surgical Elective Admissions Lounge (SEAL) video is an informative and comforting...
read moreDischarge Hospitality Centre Video
Last updated on Tuesday, April 9, 2024
Discharge Hospitality Centre (DHC) Video As part of our Patient Experience Strategy, we want to raise awareness of our discharge hospitality centre (DHC)! We want your discharge process to be as smooth as possible - and the DHC makes this possible! This video will take you on a tour of how t...
read moreNHS patients, staff and visitors must wear face coverings in healthcare settings
Last updated on Monday, July 19, 2021
NHS England have reminded the public that everyone accessing or visiting healthcare settings must continue to wear a face covering and follow social distancing rules. COVID-19 restrictions will end in many settings in England from today, Monday 19 July. However, Public Health England’s infecti...
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