Results for: "what is unique about the victim experience for murder victims"
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People in Cheshire and Merseyside reminded about healthcare options ahead of August bank holiday
Last updated on Friday, August 16, 2024
With the August bank holiday fast approaching, people in Cheshire and Merseyside are being reminded to plan ahead by ordering any repeat prescriptions they may need and knowing what to do if they, or a family member becomes unwell. The NHS is advising that repeat prescriptions should be ordered...
read moreTransparent Face Masks
Last updated on Wednesday, March 13, 2024
Transparent Face Masks The Patient Experience Strategy Inclusive Promise group has a dedicated task and finish group for Deaf Awareness. Their goal is to enhance communication for Deaf and hard of hearing patients, and we have made significant progress in achieving this objective. One of the ke...
read moreConsent
Last updated on Thursday, July 11, 2024
To enhance our consent process and ensure compliance with national standards for obtaining patient consent, as well as to support patient decision-making regarding their treatment, several departments at Wirral University Teaching Hospital are implementing a new digital consent application develo...
read moreBritish Sign Language
Last updated on Wednesday, March 13, 2024
Within the Patient Experience Strategy, there exists a dedicated Deaf Awareness initiative overseen by the Inclusive Promise Group. The chair of the Deaf Awareness group is Tony Probbing. During Deaf Awareness Week, we collaborated with the Merseyside Society for Deaf People (MSDP) to offer inva...
read moreNeedle Phobia
Last updated on Tuesday, April 9, 2024
Needle Phobia Video Do you have a fear of needles? The Patient Experience Strategy have responded to Wirral Mencap's feedback and created a video to help reduce anxiety. Watch the video here. Read the Needle Phobia Leaflet here In response to feedback from our patients, we have created a...
read moreMeet the Chair
Last updated on Thursday, March 14, 2024
Helen Morris Associate Director of Nursing Medicine Division
read moreMeet the Chair
Last updated on Thursday, March 14, 2024
Heather Saranjam-Gassab Matron
read moreFormal Complaints
Last updated on Sunday, March 17, 2024
How to log a formal complaint Email: wuth.patientexperience@nhs.net Call: 0800 432 0251 Normal office hours are Monday to Friday, from 9am to 4:30pm. We aim to respond to enquires within three working days. Have you raised a complaint? Fill out this survey to let us know your feedback.
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