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Feedback, Compliments, Concerns and Complaints
Last updated on Tuesday, March 14, 2023
Patient Experience All feedback from our patients is useful to us. We want to continue to improve our services, and so knowing what you think of WUTH is really important to us. Maybe you’ve experienced really fantastic care or have some thoughts on how we might improve. The Patient Experience T...
read moreScreening programmes
Last updated on Tuesday, October 3, 2023
Screening programmes are set up as a way of identifying people who appear healthy but may be at increased risk of a disease or condition. Identifying individuals through this process can determine whether they have the condition screened for. The affected person may then require further tests to...
read moreUrology Services
Last updated on Tuesday, October 3, 2023
Urology is a surgical specialty caring for various ailments affecting kidneys, ureter, bladder, prostate and male reproductive organs. The Urology team consists of nine consultants, one associate specialist and three specialist trainees. They are supported by four Uro-oncology nurses, three spe...
read moreAbout your procedure
Last updated on Thursday, December 24, 2020
You should understand the benefits and the risks of the anaesthetic and the surgery which you are going to have. Anaesthesia The Royal College of Anaesthetists provides a range of patient information leaflets and short videos which are accessible using the links in the sidebar. These include:...
read moreSafe Promise Group
Last updated on Thursday, March 14, 2024
Discover the Safe Promise: "Feeling safe and having trust in the staff." If you're enthusiastic about upholding this commitment for our patients, why not become part of the Safe Promise group? This group consists of patients, caregivers, WUTH staff from various levels and job titles, HealthWatc...
read moreWorkstreams
Last updated on Thursday, March 28, 2024
Workstreams Through the Patient Experience Strategy, we are actively working on various projects aimed at enhancing the overall patient experience. Some of our current workstreams include: Updating signage and wayfinding systems to improve navigation within our facilities Reintroducing ward...
read moreYour appointment
Last updated on Friday, June 22, 2018
Every effort is made to see patients at their appointment time but unfortunately this is not always possible. Delays in clinic can occur but our staff should be able to tell you the reason. Everyone is seen in order of their appointment time and not in order of arrival. If you need to have any d...
read moreWaiting Times
Last updated on Friday, April 20, 2018
It is your right to access our services within maximum waiting times we have set by the NHS Constitution. This means you have the right to start consultant-led treatment within 18 weeks from referral, or to be seen by a specialist within two weeks of GP referral for a suspected cancer. If for...
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