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247 pages found in the Patients and Visitors website ...  Showing 247 pages.

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Welcome Workstreams

Last updated on Monday, June 3, 2024

Welcome Promise Group Workstreams: Orientation Films Orientation films, also called patient education videos or welcome videos, are short informative films made by WUTH. These films help patients, carers and their families get ready for their hospital stay or medical procedure. We make these...

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Tag:   welcome (4)     patient (16)     Patient Experience Strategy (29)     promise (9)     promise groups (7)     video (8)     ward (9)     department (1)     workstream (1)     Ward folder (2)     Signage (1)     Wayfinding (1)     access (5)     accessibility (4)     collaborate (2)    

Meet the Chair

Last updated on Tuesday, March 12, 2024

Tell us about yourself: My nursing career began as a Staff Nurse on Ward 17 (Colorectal) at WUTH in 2001 and following a brief period at the Clatterbridge Cancer Centre, I returned to WUTH as a Primary Nurse and was later seconded to the role of Project Nurse with the Monitor 2000 Audit team u...

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Tag:   Acute Care (1)     10.210.112.6 (1)     Divisional director (1)     clatterbridge (13)     welcome (4)     patient (16)     Patient Experience Strategy (29)     promise (9)     strategy (5)     ease (2)     chair (4)    

Home Haemodialysis Video

Last updated on Wednesday, March 13, 2024

The Home Haemodialysis Video As part of our Patient Experience Strategy Supported Promise, our patients asked us to provide more information about how we can support them more with their aftercare. In this video, we are privileged to share Steve's inspiring story of his experience with Home Ha...

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Tag:   video (8)     home care (9)     home therapy (3)     home team (2)     Haematology (4)     haemodialysis (4)     home haemodialysis (2)     HHD (1)     dialysis (3)     patient story (5)     Patient Experience Strategy (29)     aftercare (1)     supported (2)    

Stakeholders

Last updated on Thursday, March 28, 2024

Stakeholder Collaboration By working closely with these stakeholders, we ensure that our initiatives are well-informed, inclusive, and responsive to the needs of our community. The Patient Experience Strategy is a collaborative effort involving a diverse range of stakeholders, including: Hos...

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Tag:   Mencap (2)     ageuk (1)     wirral (7)     healthwatch (2)     healthwatch wirral (2)     wired (1)     wmo (1)     wirral multicultural organisation (1)     The brain charity (1)     Brain charity (1)     stakeholders (3)     volunteer (11)     governance (3)     governors (2)     Patient Experience Strategy (29)     patients (5)    

British Sign Language

Last updated on Wednesday, March 13, 2024

Within the Patient Experience Strategy, there exists a dedicated Deaf Awareness initiative overseen by the Inclusive Promise Group. The chair of the Deaf Awareness group is Tony Probbing. During Deaf Awareness Week, we collaborated with the Merseyside Society for Deaf People (MSDP) to offer inva...

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Tag:   BSL (4)     deafness (5)     deaf (6)     hearing (14)     hearing loss (9)     hearing assistance (3)     hearing aid (8)     british sign language (2)     MSDP (1)     Inclusive (6)     inclusion (3)     Patient Experience Strategy (29)     videos (4)    

Needle Phobia

Last updated on Tuesday, April 9, 2024

Needle Phobia Video Do you have a fear of needles?  The Patient Experience Strategy have responded to Wirral Mencap's feedback and created a video to help reduce anxiety. Watch the video here. Read the Needle Phobia Leaflet here In response to feedback from our patients, we have created a...

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Tag:   needle (2)     needle phobia (1)     clinical skills (2)     Patient Experience Strategy (29)     patient experience (3)     videos (4)     Mencap (2)     video (8)     film (2)     orientation film (3)     lealfet (1)     phobia (1)     fear (1)     injection (1)     blood (10)     phlebotomy (2)     clinical (8)     wirral (7)     learning disabilities (5)     learning disability (3)     information (9)     general information (5)     blood test (1)