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Formal Complaints
Last updated on Sunday, March 17, 2024
How to log a formal complaint Email: wuth.patientexperience@nhs.net Call: 0800 432 0251 Normal office hours are Monday to Friday, from 9am to 4:30pm. We aim to respond to enquires within three working days. Have you raised a complaint? Fill out this survey to let us know your feedback.
read moreLite Bites (cake and snack shop)
Last updated on Friday, May 4, 2018
Lite Bites is located on the ground floor of Arrowe Park Hospital close to the main entrance. Opening times are as follows: Monday to Friday 9:00am to 6:30pm Saturday 1:00pm to 6:30pmSunday 12:00 noon to 6:30pm (closed bank holidays)
read moreCOVID-19 vaccinations
Last updated on Thursday, January 20, 2022
Vaccinations for COVID-19 first dose, second dose (8 weeks after receiving their first) or booster (12 weeks after receiving their second dose) are available at a walk-in facility at Clatterbridge Vaccination Centre. No appointment needed. Centre is open: • Friday 21st...
read moreCOVID-19 vaccinations over Bank Holiday
Last updated on Wednesday, June 1, 2022
Clatterbridge Vaccination Centre are offering vaccinations for children aged 5 to 11; Spring Boosters for the over 75s and over 12s who are immunosuppressed; and it’s never too late to have your first, second or booster dose. Walk in or book your appointment at: Book or manage a coronavirus (C...
read moreSupport Available
Last updated on Friday, December 27, 2024
Should any patient or visitor need assistance from the front entrance to a specific area for their hospital appointment, surgery or to visit a patient, you can pre book a volunteer assistant who will meet you at the main entrance and escort you to the area. A wheel chair can be provided if requir...
read moreWheelchair access
Last updated on Friday, December 27, 2024
If you are coming to an outpatient’s appointment or a scan at APH and you require a Wheelchair, then please come to Main Reception (between 0800-1900 hours Monday to Friday) and ask for a wheelchair. The Reception staff will then book the request with the Portering Team. A porter will arrive with...
read moreWheelchairs at APH
Last updated on Tuesday, December 7, 2021
Our hospitals are wheelchair accessible. If a wheelchair is required please come to the Main Reception. The reception staff (0800-1900 hours Monday to Friday) will then book the request with the portering team who will come and assist you. If the Main Reception is closed, then please go to S...
read moreWhere & when are the PR classes held?
Last updated on Monday, February 4, 2019
Pulmonary Rehabilitation (PR) is run 2 times a week for 6 weeks. Each session consists of 1 hour exercise and 1 hour of education. The programmes are available at the following venues:- Arrowe Park Hospital, Physiotherapy department. Monday's and Thursday's from 2.00pm to 4.00pm. Clatter...
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