FREQUENTLY ASKED QUESTIONS (FAQs)

• What is the Pre-Operative Assessment (POA) Questionnaire?

It’s a digital pre-operative questionnaire available in the patient portal, designed to help gather important health information ahead of your surgery. 

• Why should I complete it? 

Completing the questionnaire helps your care team ensure everything is in place for your surgery, making the preparation process smoother and more efficient. 

• How will I know when to complete it? 

You’ll receive an email from Wirral University Teaching Hospital NHS Trust <noreply@iqhealth.com> letting you know you have a message in your patient portal (PPUK). This message will be your questionnaire. Please check your junk mail if you haven't seen the email in you inbox. 

• What if I don’t complete it? 

If you haven’t completed the questionnaire, you will be given a face to face pre-op appointment.

• Will my surgery be affected if I don’t fill it in? 

No, your place on the surgical list remains the same. However, filling it in early helps streamline the next steps and ensures your care team has the necessary information in advance. 

• Who can I contact for help? 

If you need any assistance, please contact the Pre Op Team using the messaging function within the Patient Portal