Gathering Feedback

We value the insights and perspectives of our patients, caregivers, volunteers, and staff. To gather feedback, we utilise a variety of channels, including surveys, Friends and Family Test (FFT) cards, social media platforms, our website, email, phone lines, on-site kiosks, and face-to-face interactions with our dedicated volunteers. We also attend community events and host information stands to engage with the public directly.

We value the feedback on the quality of your care. 

Please provide us with your feedback here.

There are many ways you can give feedback on your hospital stay:

• Fill out our online surveys.
• Volunteers will come around with iPads for you to take surveys.
• Use feedback kiosks located around the hospital.
• Fill out Friends and Family Test cards. Ask staff on your ward for a card. You can fill out multiple cards.
• Email us.
• WhatsApp us or send voice notes.
• Contact us on social media. Tag or direct message us.
• Write to us.
• Take part in the national CQC surveys.
• Take part in a workshop.
• Record a patient story.

Your suggestions are passed to our Patient Experience Strategy for review to see how we can make an improvement for you and other patients that use WUTH’s services.