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Signage
Last updated on Thursday, February 6, 2025
As part of the Patient Experience Strategy Welcome Promise vision ‘being made to feel at ease and re-assured’, one of the initial work streams identified by the Welcome Promise Group was to carry out a review of the existing Trust site maps available for patients. This was to ensure from a patien...
read moreDiversity and Inclusion
Last updated on Wednesday, November 6, 2024
We are committed to ensuring that we are an understanding, kind and inclusive organisation where there is diversity amongst our people and they feel a strong sense of belonging and inclusion. We have embedded our equality, diversity and inclusion strategic commitment within our People Strategy a...
read moreResults of the Friends and Family Test Cards
Last updated on Tuesday, March 12, 2024
What is Friends and Family Test (FFT)? The FFT is a quick anonymous survey that allows patients to give feedback on NHS services they have received. It asks "Overall, how was your experience of our service?" with responses ranging from very good to very poor. Patients can also leave comments exp...
read morePost Registration Application Process
Last updated on Wednesday, February 6, 2019
Module Application 2019Applying for funding to support the upskilling within your role The module application process has changed, Discuss with your line manager and identify the learning as part of your annual individual review. Please refer to the Trust HR & OD Education Policy If your...
read moreGathering Feedback
Last updated on Thursday, March 14, 2024
Gathering Feedback We value the insights and perspectives of our patients, caregivers, volunteers, and staff. To gather feedback, we utilise a variety of channels, including surveys, Friends and Family Test (FFT) cards, social media platforms, our website, email, phone lines, on-site kiosks, and...
read morePatient Experience Strategy
Last updated on Tuesday, May 14, 2024
Patient Experience Strategy at WUTH At Wirral University Teaching Hospital (WUTH), we are committed to delivering exceptional patient experiences. Our Patient Experience Strategy, launched in 2021 and running through 2026, aims to continuously improve the quality of care and services we provide...
read moreHome Haemodialysis Video
Last updated on Wednesday, March 13, 2024
The Home Haemodialysis Video As part of our Patient Experience Strategy Supported Promise, our patients asked us to provide more information about how we can support them more with their aftercare. In this video, we are privileged to share Steve's inspiring story of his experience with Home Ha...
read moreSlit Lamp Biomicroscopy
Last updated on Wednesday, January 15, 2025
Slit lamp biomicroscopy (SLB) is an examination technique used when adequate retinal examination cannot be obtained using digital photography. There are several reasons why a patient may get a non-assessable result from the digital screening examination, one example is that the lens of the eye c...
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