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Wirral University Hospital NHS Foundation Trust

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How It Started

Last updated on Thursday, March 14, 2024

In 2021 the Patient Experience Strategy at Wirral University Teaching Hospital (WUTH) was divided into two main elements: the patient experience vision and the delivery plan. The process began with a kick-off meeting to define the approach for developing the strategy. This was followed by a seri...

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Tag:   vote (1)     voting (1)     patient (16)     Patient Experience Strategy (29)     workshop (2)     staff (8)     board of directors (1)     promise (9)     carers (4)     volunteers (3)    

Leadership Video 2023

Last updated on Wednesday, March 13, 2024

Patient Experience Leadership Video 2023 Celebrating the Impact of Care at WUTH We want to offer a big thank you to all staff at WUTH for their continued hard work. At Wirral University Teaching Hospital, we believe in the power of listening and responding to your feedback, and that is why we w...

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Tag:   leader (1)     leadership (2)     patient (16)     wuth (4)     Patient Experience Strategy (29)     patient story (5)     feedback (28)     staff (8)    

Benefits

Last updated on Monday, August 3, 2020

All Volunteers at Wirral University Teaching Hospital are entitled to the following benefits: Confidential Counselling Access to library services Access to staff intranet Chiropody service Covid-19 and Antibody test Flu vaccine Advice and support on giving up smoking Lottery Chaplaincy...

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Ward Folders

Last updated on Monday, June 3, 2024

Introducing Ward Folders: Keeping Patients Informed and Empowered At Wirral University Teaching Hospital, we believe in putting patients first. That's why we've launched the Ward Folders project – an initiative designed to make your hospital stay as comfortable and informative as possible. W...

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Tag:   Ward Folders (3)     folder (1)     patient (16)     patient information (3)     ward (9)     wards (3)     safe (6)     medication (4)     flipbook (2)     phase 1 (1)     feedback (28)     discharge (9)     support (25)     leaving (1)     meal (3)     visiting (4)     wifi (1)     staff (8)     care (24)     routines (2)     hand hygeine (1)     hydrated (1)     falls (1)     prevention (2)     well (2)    

Surgical Elective Admissions Lounge (SEAL) video

Last updated on Wednesday, March 13, 2024

Surgical Elective Admissions Lounge (SEAL) Video As part of our Patient Experience Strategy Welcome Promise, our patients asked us to provide more information about what to expect when coming into hospital.  The Surgical Elective Admissions Lounge (SEAL) video is an informative and comforting...

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Tag:   SEAL (5)     sensory (2)     sensory room (1)     opening (1)     surgery (7)     surgical (4)     wuth charity (1)     wuth staff (1)     sensory suite (1)     anxiety (1)     video (8)     WUTH (1)     complex care (2)     learning disabilities (5)     learning disability (3)    

Discharge Hospitality Centre Video

Last updated on Tuesday, April 9, 2024

Discharge Hospitality Centre (DHC) Video As part of our Patient Experience Strategy, we want to raise awareness of our discharge hospitality centre (DHC)! We want your discharge process to be as smooth as possible - and the DHC makes this possible! This video will take you on a tour of how t...

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Tag:   discharge (9)     Estimated Date of Discharge (2)     safe discharge (2)     hospital (3)     leave (1)     home (3)     parking (11)     medicine (5)     pharmacy (5)     ward (9)     transport (20)     staff (8)     environment (2)     Arrowe Park Hospital (2)     arrowe park (11)     carer (6)     carers (4)     food (7)     drink (4)     nhs (3)