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357 pages found in the Patients and Visitors website ...  Showing 357 pages.

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Transparent Face Masks

Last updated on Wednesday, March 13, 2024

Transparent Face Masks The Patient Experience Strategy Inclusive Promise group has a dedicated task and finish group for Deaf Awareness. Their goal is to enhance communication for Deaf and hard of hearing patients, and we have made significant progress in achieving this objective. One of the ke...

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Tag:   deafness (5)     deaf (6)     Deaf (2)     face (3)     face masks (1)     mask (1)     Seethrough (1)     IPC (2)     Inclusive (6)     Deaf awareness (2)     Communication (5)     Patient Experience Strategy (29)    

Meet the Chair

Last updated on Wednesday, March 13, 2024

Inclusive Promise Group Chair Sophie Elwell Ward Manager – Ward 18 Tell us about yourself: I qualified as a Nurse 18 years ago; it is one of my proudest achievements. I have worked in Acute medicine, ITU and A&E, the community, Oncology, and I now manage an ENT & Surgical Ward here...

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Tag:   chair (4)     Inclusive (6)     promise (9)     promise groups (7)     Patient Experience Strategy (29)     Ward 18 (2)     Ward (1)     Ward Manager (1)     cancer (21)    

Find an appointment

Last updated on Friday, December 27, 2024

New patient waiting for an appointment? Your referrer (usually your GP) will have written to us to request an appointment for you or you may already have made an appointment with us through the Choose and Book system. If you are waiting for an appointment we will send you one as soon as possible...

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Tag:   appointment (26)     time (2)     doctor (6)     clinic (22)     meeting (7)     visit (6)     book (14)     follow up (3)     choose & book (8)     patient (16)    

British Sign Language

Last updated on Wednesday, March 13, 2024

Within the Patient Experience Strategy, there exists a dedicated Deaf Awareness initiative overseen by the Inclusive Promise Group. The chair of the Deaf Awareness group is Tony Probbing. During Deaf Awareness Week, we collaborated with the Merseyside Society for Deaf People (MSDP) to offer inva...

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Tag:   BSL (4)     deafness (5)     deaf (6)     hearing (14)     hearing loss (9)     hearing assistance (3)     hearing aid (8)     british sign language (2)     MSDP (1)     Inclusive (6)     inclusion (3)     Patient Experience Strategy (29)     videos (4)    

Needle Phobia

Last updated on Tuesday, April 9, 2024

Needle Phobia Video Do you have a fear of needles?  The Patient Experience Strategy have responded to Wirral Mencap's feedback and created a video to help reduce anxiety. Watch the video here. Read the Needle Phobia Leaflet here In response to feedback from our patients, we have created a...

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Tag:   needle (2)     needle phobia (1)     clinical skills (2)     Patient Experience Strategy (29)     patient experience (3)     videos (4)     Mencap (2)     video (8)     film (2)     orientation film (3)     lealfet (1)     phobia (1)     fear (1)     injection (1)     blood (10)     phlebotomy (2)     clinical (8)     wirral (7)     learning disabilities (5)     learning disability (3)     information (9)     general information (5)     blood test (2)    

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