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Patient Experience Strategy
Last updated on Tuesday, May 14, 2024
Patient Experience Strategy at WUTH At Wirral University Teaching Hospital (WUTH), we are committed to delivering exceptional patient experiences. Our Patient Experience Strategy, launched in 2021 and running through 2026, aims to continuously improve the quality of care and services we provide...
read moreWhen to use a Walk-in Centre
Last updated on Friday, August 11, 2023
Walk-in Centres (WiC) are nurse-led facilities that provide assessment, treatment and advice for minor injuries and illnesses including: infection and rashes emergency contraception and advice bruises burns and strains coughs, colds and flu-like symptoms sore throats and earache hayfever...
read moreTell us what you think
Last updated on Friday, April 20, 2018
The views of our patients are very important to us as it helps us understand how successful we are in delivering services that meet and exceed the expectations of patients, as well as their relatives and carers. We use feedback from patients to celebrate our strengths as well as understanding an...
read moreCurrent Documents (including Trust Objectives)
Last updated on Thursday, March 28, 2024
The Trust regularly provide update reports across a variety of its internal reporting mechanisms. These seek not only to comply with national and commissioner reporting requirements, but to inform Trust colleagues on the current Trust’s position with regards to diversity and inclusion matters and...
read moreFriends and Family Test
Last updated on Thursday, June 21, 2018
To measure patient experience we use a Recommend Rate and Not Recommend Rate. The idea is simple: if you like using a certain product or doing business with a particular company you like to share this experience with others. From the answers given 3 groups of people can be distinguished: Detracto...
read moreWirral University Teaching Hospital Joins Forces to Save Lives on World Blood Cancer Day
Last updated on Friday, August 2, 2024
Staff at Wirral University Teaching Hospital volunteered to become stem cell matches to help save lives as part of World Cancer Day. A large-scale stem cell swabbing event was held by the Trust on 28 May, in collaboration with cancer charity DKMS and Tilbury Douglas, the contractors developing t...
read moreBowel (Colorectal) Cancer
Last updated on Wednesday, July 10, 2024
The Colorectal Cancer team consists of seven Colorectal Surgeons based at Arrowe Park Hospital (with clinic capacity at Clatterbridge Hospital and Victoria Central Hospital). They are supported by a team of Macmillan Cancer Clinical Nurse Specialists (CNSs), Care Co-Ordinators, a Nurse Consultant...
read moreNon-Specific Rapid Diagnosis Team
Last updated on Friday, May 24, 2024
The Non-Specific Rapid Diagnosis Service (NS RDS) is part of the NHS Cancer Programme to speed up cancer diagnosis and improve patient’s experience. The intended cohort for NS RDS would be those patients with concerning symptoms suspicious of a cancer diagnosis but not fitting into a ‘site specif...
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