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The NHS Friends and Family Test
Last updated on Sunday, June 24, 2018
We want to make sure that you have the best possible experience of care with us. So it’s extremely important that you let us know how well we're performing. The NHS Friends and Family Test is an easy-to-understand question that we are asking our patients. Why is the NHS Friends and Family Test i...
read moreTell us what you think
Last updated on Friday, April 20, 2018
The views of our patients are very important to us as it helps us understand how successful we are in delivering services that meet and exceed the expectations of patients, as well as their relatives and carers. We use feedback from patients to celebrate our strengths as well as understanding an...
read moreCome and meet some of our apprentices
Last updated on Wednesday, February 13, 2019
NAME: Ethan BriscoeROLE: Apprentice Laboratory Technician DEPT: Microbiology COURSE: Laboratory & Science Technicians What made you apply for this apprenticeship? I wanted a job as soon as I had left school as I wanted to earn money whilst gaining qualifications and my sister introduc...
read moreFreedom of Information
Last updated on Monday, June 14, 2021
Covid-19 & Freedom of Information Requests Please consider if your request for information is absolutely necessary to submit at this time. Any request that can be deferred or delayed will allow staff time to be focused on other areas. Whilst we will continue to make every effort to respo...
read moreAnaesthetics
Last updated on Tuesday, April 25, 2023
Wirral University Teaching Hospital Anaesthetic department has been recognised again for providing the highest standards of patient care. The department has received the prestigious Anaesthesia Clinical Services Accreditation (ACSA) from the Royal College of Anaesthetists for a second time in 20...
read moreCardiology (Heart)
Last updated on Thursday, June 13, 2024
What we do If you are a patient of our Cardiology Service, you may have been referred to us by your GP or you may have come through our Emergency Department Common heart problems include angina, myocardial infarction, heart failure and arrhythmias such as atrial fibrillation or bradycardia. We...
read moreCQC Surveys
Last updated on Sunday, March 17, 2024
The CQC (Care Quality Commission) are an independent regulator (the people who check) of hospitals, care homes and other health services are good enough. They do regular checks and surveys to make sure these places are safe and treating people properly. One of their surveys is called the Nationa...
read moreFriends and Family Test
Last updated on Thursday, June 21, 2018
To measure patient experience we use a Recommend Rate and Not Recommend Rate. The idea is simple: if you like using a certain product or doing business with a particular company you like to share this experience with others. From the answers given 3 groups of people can be distinguished: Detracto...
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