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Contacting us about your appointment
Last updated on Tuesday, April 16, 2024
Queries about appointments should be made direct to the department by calling the number on your appointment card or letter. If you cannot find this number, call the Trust switchboard on 0151 678 5111. If you can no longer make your appointment please let us know at least 24 hours in advance so...
read moreInterview
Last updated on Wednesday, November 17, 2021
If we think that there may be a role available for you we will invite you for an interview in order to work out whether you will be suitable for the role. If you are offered the role then a number of pre-employment checks will be made including one reference from the referees provided on your for...
read morePatient Experience Strategy Promise Groups
Last updated on Thursday, March 14, 2024
Our Promise Groups At the heart of the Patient Experience Strategy are five "Promise Groups": Welcome "Being made to feel at ease and reassured" Inclusive "Listening to me and respecting me as an individual" Safe "Feeling safe and having trust in the staff" Care "Designing my care with m...
read moreWho can attend?
Last updated on Thursday, January 31, 2019
To attend Pulmonary Rehabilitation, patients must fulfill the following criteria: Have a respiratory diagnosis such as Chronic Obstructive Pulmonary Disease (COPD), Bronchiectasis or Interstitial Lung Disease (ILD). Find themselves limited by breathlessness (e.g. climbing stairs or walking up...
read moreWhy have I received an appointment for the COPD sessions?
Last updated on Wednesday, April 11, 2018
GPs, practice nurses, community nurses and hospital staff are the main people who will ask us to see patient's with COPD for help and advice. This will usually be discussed with you before the referral is made. Many patient's with COPD have been admitted to hospital with an exacerbation and the...
read moreTherapies and Treatment
Last updated on Thursday, April 12, 2018
Everyone who has had a stroke is entitled to a therapy assessment within 24 hours. We use a range of therapies which all work together to help our patients to achieve their own personal goals. Joint assessments and therapy sessions are provided based on what works best for each individual. Diet...
read moreSignage
Last updated on Thursday, February 6, 2025
As part of the Patient Experience Strategy Welcome Promise vision ‘being made to feel at ease and re-assured’, one of the initial work streams identified by the Welcome Promise Group was to carry out a review of the existing Trust site maps available for patients. This was to ensure from a patien...
read moreWorkstreams
Last updated on Thursday, March 28, 2024
Workstreams Through the Patient Experience Strategy, we are actively working on various projects aimed at enhancing the overall patient experience. Some of our current workstreams include: Updating signage and wayfinding systems to improve navigation within our facilities Reintroducing ward...
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