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Friends and Family Test
Last updated on Thursday, June 21, 2018
To measure patient experience we use a Recommend Rate and Not Recommend Rate. The idea is simple: if you like using a certain product or doing business with a particular company you like to share this experience with others. From the answers given 3 groups of people can be distinguished: Detracto...
read moreSlit Lamp Biomicroscopy
Last updated on Monday, August 18, 2025
Slit lamp biomicroscopy (SLB) is an examination technique used when adequate retinal examination cannot be obtained using digital photography. There are several reasons why a patient may get a non-assessable result from the digital screening examination, one example is that the lens of the eye c...
read moreDigital Ward Folders
Last updated on Thursday, July 3, 2025
Digital Ward Folders At Wirral University Teaching Hospital (WUTH), we continuously strive to enhance our patients' experience by incorporating your valuable feedback. In response, we are proud to introduce our new digital ward folders, marking the launch of Phase 1 of this innovative project....
read moreTransparent Face Masks
Last updated on Wednesday, March 13, 2024
Transparent Face Masks The Patient Experience Strategy Inclusive Promise group has a dedicated task and finish group for Deaf Awareness. Their goal is to enhance communication for Deaf and hard of hearing patients, and we have made significant progress in achieving this objective. One of the ke...
read moreEar, Nose and Throat
Last updated on Monday, June 23, 2025
The ENT Department is based at Arrowe Park Hospital though outpatient clinics are held at Clatterbridge Hospital, Victoria Central Health Centre, and St Catherine’s Health Centre. All clinics are supported by our Audiology department so that hearing tests can be provided on the same day as clinic...
read moreWirral Hepatobiliary Service
Last updated on Friday, May 24, 2024
The Wirral Hepatobiliary (HPB) Service was introduced in 2008, is the only dedicated HPB cancer team within the Merseyside & Cheshire region and is a member of the Merseyside & Cheshire HPB Clinical Network Group. The team is comprised of four Consultants (Drs Singhal, Dr Noorullah, Dr...
read moreHaematology
Last updated on Wednesday, January 15, 2025
Haematology is the study of blood, the blood-forming organs and blood disease. The tests performed in this laboratory help in the diagnosis and treatment of conditions including: Leukaemia Anaemia Coagulation (clotting) disorders A broad range of haematological tests are performed in the...
read moreConsent and consent forms
Last updated on Friday, May 17, 2024
Obtaining your consent is an essential legal requirement for any medical procedure, including endoscopy procedures. Informed consent ensures that you have a clear understanding of the procedure, it’s benefits, potential risks, alternative options, and any potential complications that may arise. Y...
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