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Upcoming Events
Last updated on Tuesday, March 12, 2024
Upcoming Events and Initiatives In 2024 we have several exciting events and initiatives planned. If you would like to be part of our mailing list to find out about the upcoming events, workstreams and initiatives, email us on wuth.corporatenursing@nhs.net asking to be part of the patient experi...
read moreNewsletters
Last updated on Tuesday, March 12, 2024
Please see our Newsletters for updates on the Patient Experience.
read moreSurgical Elective Admissions Lounge (SEAL) video
Last updated on Wednesday, March 13, 2024
Surgical Elective Admissions Lounge (SEAL) Video As part of our Patient Experience Strategy Welcome Promise, our patients asked us to provide more information about what to expect when coming into hospital. The Surgical Elective Admissions Lounge (SEAL) video is an informative and comforting...
read moreAmala Johnson, Registered Nurse
Last updated on Saturday, May 11, 2024
Amala Johnson came to WUTH from Kerala, India to work on the Surgical Emergency Unit (SEU) in 2022. She said: “I knew I wanted to go abroad to work, to experience a different culture, and my cousin was already working as an NHS nurse in the UK, so that helped me make my choice about where to g...
read moreWelcome Promise Group
Last updated on Thursday, March 14, 2024
Welcome Promise "Being made to feel at ease and reassured" Are You Passionate About Making a Difference? At Wirral University Teaching Hospital (WUTH), we understand the importance of creating a warm and welcoming environment for our patients, visitors, carers, and staff members. That's w...
read moreFeedback, Compliments, Concerns and Complaints
Last updated on Tuesday, March 14, 2023
Patient Experience All feedback from our patients is useful to us. We want to continue to improve our services, and so knowing what you think of WUTH is really important to us. Maybe you’ve experienced really fantastic care or have some thoughts on how we might improve. The Patient Experience T...
read morePreparing for your appointment
Last updated on Wednesday, February 12, 2025
What will happen during your first appointment? We will use your referral, as well as any other relevant information available to us, to tailor the first appointment to what might be helpful for you. You will be seen by a member of the pain team. The aim is to get to know you and how you e...
read moreThe NHS Friends and Family Test
Last updated on Sunday, June 24, 2018
We want to make sure that you have the best possible experience of care with us. So it’s extremely important that you let us know how well we're performing. The NHS Friends and Family Test is an easy-to-understand question that we are asking our patients. Why is the NHS Friends and Family Test i...
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