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Results for: "Friends and family test"

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Friends and Family Test Cards

Last updated on Thursday, March 14, 2024

  What is an FFT card? WUTH asks our patients to fill out a Friends and Family Test (FFT) card. This short survey helps the hospital improve care. On the card, you answer one main question: Overall, how was your experience of our service? Demographic Questions The card also asks some questio...

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Tag:   FFT (4)     Friends and family test (3)     feedback (28)     demographic question (1)     Patient Experience Strategy (29)     experience (9)     patients (5)    

The NHS Friends and Family Test

Last updated on Sunday, June 24, 2018

We want to make sure that you have the best possible experience of care with us. So it’s extremely important that you let us know how well we're performing. The NHS Friends and Family Test is an easy-to-understand question that we are asking our patients. Why is the NHS Friends and Family Test i...

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Tag:   health communications (1)     friends (3)     family (1)     feedback (28)     our service (2)     patients (5)    

Friends and Family Test

Last updated on Thursday, June 21, 2018

To measure patient experience we use a Recommend Rate and Not Recommend Rate. The idea is simple: if you like using a certain product or doing business with a particular company you like to share this experience with others. From the answers given 3 groups of people can be distinguished: Detracto...

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Results of the Friends and Family Test Cards

Last updated on Tuesday, March 12, 2024

What is Friends and Family Test (FFT)? The FFT is a quick anonymous survey that allows patients to give feedback on NHS services they have received. It asks "Overall, how was your experience of our service?" with responses ranging from very good to very poor. Patients can also leave comments exp...

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Most Popular Surveys

Last updated on Sunday, March 17, 2024

  Patient Feedback Survey Whether you are a patient, carer or visitor, let us know about your experience at WUTH. Click here to fill out the survey.    Nutrition & Hydration Survey Tell us about the food during your stay in hospital by filling out this survey.    Friends and family Tes...

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Tag:   survey (10)     feedback (28)     Inpatient (7)     outpatient (6)     FFT (4)     Friends and family test (3)     experience (9)     food (7)     nutrition (2)     Patient Experience Strategy (29)     patient experience (3)    

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