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Wirral University Hospital NHS Foundation Trust

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FAQs: Health Care Communications

Last updated on Friday, April 20, 2018

1. Who are HealthCare Communications?Healthcare Communications (HCC) are the external company approved by Wirral University Teaching Hospital to provide a reminder service to patients regarding their planned outpatient appointments to reduce the number of appointments being missed. 2. What is th...

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Tag:   FAQ (2)     questions (3)     patient (16)     feedback (28)     data (1)     HCC (1)     Healthcare communications (2)     communications (3)    

What happens if you have symptoms

Last updated on Wednesday, April 29, 2020

If you have found something that worries you and you have received your screening invitation, attend the invitation and inform the radiographer of your concerns.  If you have not received your invitation arrange to see your GP who will decide whether or not you need to be referred for further inv...

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Advice if you are taking anticoagulant medication

Last updated on Wednesday, June 5, 2024

You will be advised to stop your anticoagulation medication when you receive your appointment. Please DO NOT stop this unless this has been advised. If you have any queries regarding this then please call us on 0151 604 7095.

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What happens when you arrive

Last updated on Monday, October 5, 2020

You will be greeted by the receptionist in the Pre-Operative Assessment Unit who will check your details are correct. You will then be asked to fill in a health questionnaire, and the nursing staff will go through your answers with you to determine whether further assessment is required. Tests:...

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Tell us what you think

Last updated on Friday, April 20, 2018

The views of our patients are very important to us as it helps us understand how successful we are in delivering services that meet and exceed the expectations of patients, as well as their relatives and carers. We use feedback from patients to celebrate our strengths as well as understanding an...

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Staying Active in Hospital

Last updated on Wednesday, December 10, 2025

Staying Active in Hospital Movement helps your body recover. Being in bed for long periods can lead to muscle loss, stiffness, confusion and a longer hospital stay. Even small movements, done safely, can make a big difference. Everyone’s abilities are different. Our team will help you move...

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WUTH Videos

Last updated on Monday, June 24, 2024

WUTH Videos These are short informative films made by WUTH Patient Experience Strategy. These films help patients, carers and their families get ready for their hospital stay or medical procedure. We make these films for a few important reasons: To ease worries: Hospitals can be scary and unf...

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