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Wirral University Hospital NHS Foundation Trust

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Formal Complaints

Last updated on Sunday, March 17, 2024

How to log a formal complaint Email: wuth.patientexperience@nhs.net  Call: 0800 432 0251 Normal office hours are Monday to Friday, from 9am to 4:30pm. We aim to respond to enquires within three working days.   Have you raised a complaint? Fill out this survey to let us know your feedback.   

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Tag:   complaint (3)     complain (2)     feedback (28)     negative (1)     survey (10)     Formal complaint (1)     PALS (1)     concern (5)     raise concern (1)     experience (9)    

Why do people feel chronic / persistent pain? (long term pain) 

Last updated on Wednesday, January 8, 2025

We know that many patients who come to the Wirral Chronic Pain Service have been experiencing pain for longer than 3 months.   We are also aware that many patients have had long journeys before being referred to this service, being sent for lots of medical investigations, which might still be on...

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Appointment availability

Last updated on Wednesday, June 11, 2025

  Some screening sites can only offer appointments on certain days of the week.  Click here to see appointment availability.  Green shows when appointments are generally available, but always call the screening site first to see if they have availability on a day that would suit you best....

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Tag:   screening (15)     diabetic (8)     diabetes (14)     blood sugar (11)     desp (8)     retinopathy (8)     retina (10)    

Call 4 Concern (Martha's Rule)

Last updated on Thursday, April 17, 2025

Martha's Rule: Detecting Deterioration You know yourself or your loved one better than anyone. If you’re worried about a health condition getting worse, talk to us. What is Martha's Rule? We have introduced Martha’s Rule to help spot any unexpected signs of deterioration early and give you the...

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What apprenticeships are available?

Last updated on Friday, February 21, 2020

A sample of apprenticeships which are available and being used in the Trust are listed below however you should contact the Leadership & Development team if you want clarification of an apprenticeship qualification to cover any job role: Clinical Healthcare SupportLevel 2 Clinical Healthcare...

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Tag:   apprentice (3)     job (6)     career (5)     training (8)     train (7)     skills (4)     development (8)    

Erectile Dysfunction Service

Last updated on Thursday, April 19, 2018

This service is available for all men who suffer from erectile difficulties or conditions associated with erectile problems. Our clinic is held at Clatterbridge Hospital every Thursday morning. To access this service, patients must initially report to their GP. Together with our Trust guidelines...

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Tag:   men (2)     penis (2)     dysfunction (1)     erect (1)     erectile (1)     medication (4)     counselling (2)     stress (1)    

Public and Patient involvement group

Last updated on Wednesday, April 11, 2018

The department has an active group consisting of patients, doctors, nurses and clerical representatives who meet for 1 hour every alternate month to discuss all matters relating to the department, such as departmental information, efficient running and communication about our services, local serv...

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Tag:   dermatology (7)     skin (8)     cancer (21)     patient (16)     public (1)    

Clatterbridge Rehab Centre

Last updated on Friday, January 12, 2018

The new Clatterbridge Rehabilitation Centre (CRC) was recently refurbished and offers 20 beds for dedicated stroke rehabilitation. Therapists at the CRC will assess you to identify any difficulties you may have following your stroke. We offer: A Multidisciplinary Therapy Team working with a n...

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Tag:   rehabilitation (9)     stroke (9)     discharge (9)     admittance (1)     therapy (6)     Neuropsychology (1)