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Feedback, Compliments, Concerns and Complaints

Last updated on Tuesday, March 14, 2023

Patient Experience All feedback from our patients is useful to us. We want to continue to improve our services, and so knowing what you think of WUTH is really important to us. Maybe you’ve experienced really fantastic care or have some thoughts on how we might improve. The Patient Experience T...

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Tag:   compliment (2)     concern (5)     query (5)     issue (3)     problem (2)     complaint (3)     angry (1)     speak (2)     answer (1)    

Know the 5 rights

Last updated on Tuesday, July 30, 2024

Do you know your patient rights? Do you, or a family member or someone you care for, have any communication difficulties or needs? As part of our commitment to providing safe care for patients, all NHS services must follow these 5steps to help support you: ● Ask if you have any communication n...

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Going to the operating theatre

Last updated on Monday, October 5, 2020

You may wait for some time from your arrival to when you are taken to theatre. It is important to remain warm during as this can reduce the risk of infection. The hospital provide a thin gown which you will wear during the operation. You should bring a dressing gown as the hospital may be cooler...

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About your appointment

Last updated on Wednesday, February 19, 2020

Your first visit will be for an initial assessment with a clinician who practices Orthotics called an Orthotist. They are required to be registered with the Health and Care Professions Council (HCPC) and are professionals with a degree qualification in Prosthetics and Orthotics. As the Orthotist...

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Deborah Smith, Joint Chief People Officer

Last updated on Tuesday, October 28, 2025

  Deborah was appointed as Joint Chief People Officer for Wirral University Teaching Hospital NHS Foundation Trust (WUTH) and Wirral Community Health and Care NHS Foundation Trust (WCHC) in October 2024. Previous to this, Deborah held the position of Chief People Officer at WUTH since December...

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Covid/System Pressures

Last updated on Monday, January 10, 2022

Monday 10 January 2022 All NHS services are currently under severe pressure. Clear and transparent communication is required to inform the public of the challenges that the NHS is facing and the likely impact on care giving, as well as the processes in place to ensure safety while prioritising t...

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