Results for: "patient experience"
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Positive experiences reported by WUTH patients in Cancer Patient Survey
Last updated on Wednesday, July 13, 2022
Patients reported positive experiences at Wirral University Teaching Hospital Trust (WUTH), which runs Arrowe Park, Clatterbridge and the Wirral Women and Children’s Hospitals, according to the National Cancer Patient Experience Survey, published this week. The patients who took part in the surve...
read moreSafety Thermometer
Last updated on Thursday, April 19, 2018
On one day each month we check to see how many of our patients suffered harm whilst in our care. We call this the safety thermometer. The safety thermometer looks at four harms, in particular: pressure ulcers, falls, blood clots and urine infections for those patients who have a urinary catheter...
read moreUseful email addresses
Last updated on Thursday, March 28, 2019
Accounts and invoices wih-tr.apinvoices@nhs.net Patient Experience Team (for concerns, complaints, and compliments): wuth.patientexperience@nhs.net FOI requests wih-tr.accesstoinformationoffice@nhs.net General recruitment enquiries coc-tr.recruitmentbusinessservices@nhs.net Media enquiri...
read moreHow To Get Involved
Last updated on Thursday, March 14, 2024
How To Get Involved in the Patient Experience Strategy There are several ways for you to get involved. You can join a promise group You can provide feedback You can join a workstream You can join in our events You can be part of our mailing list You can become a volunteer
read moreWorkstreams
Last updated on Thursday, March 28, 2024
Workstreams Through the Patient Experience Strategy, we are actively working on various projects aimed at enhancing the overall patient experience. Some of our current workstreams include: Updating signage and wayfinding systems to improve navigation within our facilities Reintroducing ward...
read moreCancer Experiences Event in memory of Professor of Art and Cancer Patient
Last updated on Thursday, February 29, 2024
On 5th March 2024 Wirral University Teaching Hospital (WUTH) is holding its first collaborative event for health professionals, trainees, patients and carers which is being hosted with Liverpool John Moores University Cancer Special Interest Group and North West Cancer Research. The event is bei...
read moreVolunteers
Last updated on Thursday, March 28, 2024
Make a difference this year Enhance patient experiences at WUTH! At Wirral University Teaching Hospital, we have dedicated volunteers that are here to help you. All our incredible volunteers make a real difference in our Trust. Do you want to help the Patient Experience Strategy? We are look...
read moreFriends and Family Test
Last updated on Thursday, June 21, 2018
To measure patient experience we use a Recommend Rate and Not Recommend Rate. The idea is simple: if you like using a certain product or doing business with a particular company you like to share this experience with others. From the answers given 3 groups of people can be distinguished: Detracto...
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