Results for: "patient experience"
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Useful email addresses
Last updated on Thursday, March 28, 2019
Accounts and invoices wih-tr.apinvoices@nhs.net Patient Experience Team (for concerns, complaints, and compliments): wuth.patientexperience@nhs.net FOI requests wih-tr.accesstoinformationoffice@nhs.net General recruitment enquiries coc-tr.recruitmentbusinessservices@nhs.net Media enquiri...
read moreWorkstreams
Last updated on Thursday, March 28, 2024
Workstreams Through the Patient Experience Strategy, we are actively working on various projects aimed at enhancing the overall patient experience. Some of our current workstreams include: Updating signage and wayfinding systems to improve navigation within our facilities Reintroducing ward...
read moreEvaluation and Feedback
Last updated on Thursday, February 26, 2026
We are constantly striving to improve the experience for our students’ nurses and ask them to complete an evaluation form. Following this, we send evaluation letters back to our teams and celebrate what we do well whilst looking at ways to improve to give student nurses the best experience whils...
read morePositive patient feedback for Wirral University Teaching Hospital in national survey
Last updated on Thursday, September 11, 2025
Patients treated at Wirral University Teaching Hospital (WUTH) have praised the care they received in the latest Care Quality Commission (CQC) Adult Inpatient Survey, with the Trust scoring positively across key areas of inpatient experience. The survey asked patients about their experiences dur...
read moreCancer Experiences Event in memory of Professor of Art and Cancer Patient
Last updated on Thursday, February 29, 2024
On 5th March 2024 Wirral University Teaching Hospital (WUTH) is holding its first collaborative event for health professionals, trainees, patients and carers which is being hosted with Liverpool John Moores University Cancer Special Interest Group and North West Cancer Research. The event is bei...
read moreVolunteers
Last updated on Thursday, March 28, 2024
Make a difference this year Enhance patient experiences at WUTH! At Wirral University Teaching Hospital, we have dedicated volunteers that are here to help you. All our incredible volunteers make a real difference in our Trust. Do you want to help the Patient Experience Strategy? We are look...
read moreFriends and Family Test
Last updated on Thursday, June 21, 2018
To measure patient experience we use a Recommend Rate and Not Recommend Rate. The idea is simple: if you like using a certain product or doing business with a particular company you like to share this experience with others. From the answers given 3 groups of people can be distinguished: Detracto...
read moreVolunteering
Last updated on Thursday, October 16, 2025
Volunteers play an important role at the Trust as they contribute towards the care and wellbeing of our patients and staff. We are continually growing our team of volunteers to support a wide range of complementary services to staff and patients across Arrowe Park, Clatterbridge and St Catherine’...
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