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Keep A&E free for emergencies this winter
Last updated on Friday, December 24, 2021
In an emergency call 999 Did you know that you can avoid waiting in A&E by going to one of the Walk-in Centres or Urgent Treatment centres? Conditions that can be treated include: Infections Rashes Burns Strains Ear ache Cold symptoms Minor cuts, wounds and wound dressing Women an...
read moreWomen's and Children's
Last updated on Sunday, March 17, 2024
To give your feedback for a women's or child service, please click on the Ward/Department name to be taken to the correct survey: Children's Emergency Department Children's Outpatient Department Children's Ward - Ward 52 Delivery Suite Gynaecology Inpatients War...
read moreWhen to see your GP
Last updated on Thursday, November 21, 2019
Your local general GP surgery provides a wide range of family health services, including: advice on health problems, vaccinations, examinations and treatment, prescriptions for medicines, referrals to other health services and social services. Your surgery will make sure you get to speak to a he...
read moreMale Lower Urinary Tract Clinic
Last updated on Thursday, April 19, 2018
Working with the Wirral Integrated Continence Service, our Urology Nurse Practitioners offer a male lower urinary tract symptom assessment clinic. There are two weekly clinics held at St Catherine’s Health Centre in Birkenhead and Victoria Central Health Centre in Wallasey. The clinics provide a...
read moreSteve Ryan, Non-Executive Director
Last updated on Monday, July 4, 2022
Steve Ryan held the post of Consultant Paediatrician and specialised mainly in general paediatrics but included specialty work in his clinical career. He spent some time in academic practice - his main research interests being in nutrition of premature babies and headaches in children....
read moreMark Chidgey, Chief Finance Officer
Last updated on Wednesday, November 2, 2022
Mark Chidgey joined the Trust in June 2022, having been the Chief Finance officer for NHS Wirral Clinical Commissioning Group. Mark is a qualified accountant, who graduated from the University of York. Since joining the NHS in 1990, Mark has considerable experience in both acute and commission...
read moreGathering Feedback
Last updated on Thursday, March 14, 2024
Gathering Feedback We value the insights and perspectives of our patients, caregivers, volunteers, and staff. To gather feedback, we utilise a variety of channels, including surveys, Friends and Family Test (FFT) cards, social media platforms, our website, email, phone lines, on-site kiosks, and...
read moreFriends and Family Test
Last updated on Thursday, June 21, 2018
To measure patient experience we use a Recommend Rate and Not Recommend Rate. The idea is simple: if you like using a certain product or doing business with a particular company you like to share this experience with others. From the answers given 3 groups of people can be distinguished: Detracto...
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