Results for: "strategy"
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Workstreams
Last updated on Thursday, March 28, 2024
Workstreams Through the Patient Experience Strategy, we are actively working on various projects aimed at enhancing the overall patient experience. Some of our current workstreams include: Updating signage and wayfinding systems to improve navigation within our facilities Reintroducing ward...
read moreFeedback Stands
Last updated on Wednesday, March 13, 2024
The Patient Experience Strategy organises stands both within our hospitals and out in the community, providing opportunities for patients, prospective patients, carers, volunteers, visitors, and staff to share their feedback on enhancing the patient experience at WUTH hospitals. Stay informed ab...
read moreGeneral surveys
Last updated on Monday, June 3, 2024
Anaesthetic Patient Satisfaction Survey Bereavement Experience Feedback Breast Screening Patient Satisfaction Survey and Breast Screening Assessment Clinic Patient Satisfaction Survey Cardio-Respiratory Investigations Patient Satisfaction Survey Complaints Discharg...
read moreDementia Care
Last updated on Friday, September 27, 2024
Making a difference in dementia, the dementia strategy was successfully launched in March 2015 with focused actions underpinning our values and beliefs for patients with dementia and their carers: Endeavour to meet all the expectations set out in the Dementia Strategy Ensure all their colleag...
read moreDischarge Hospitality Centre Video
Last updated on Tuesday, April 9, 2024
Discharge Hospitality Centre (DHC) Video As part of our Patient Experience Strategy, we want to raise awareness of our discharge hospitality centre (DHC)! We want your discharge process to be as smooth as possible - and the DHC makes this possible! This video will take you on a tour of how t...
read moreAbout the Safe Care We Provide
Last updated on Tuesday, June 4, 2019
Wirral University Teaching hospital is committed to being open and honest with the people who use our services, the wider public and our staff. NHS organisations have a duty of care to patients’ to ensure nurse staffing levels are adequate and provided by appropriately qualified and experienced...
read moreHealthy Wirral Annual Report
Last updated on Tuesday, September 3, 2019
We are very pleased to introduce the Healthy Wirral Annual Report for the year 2018/19 This is the first report of this kind and represents a significant development in our partnership to deliver better health and care through a place based approach on Wirral. We can only achieve...
read moreOrientation Films
Last updated on Tuesday, March 12, 2024
Endoscopy Video As part of our Patient Experience Strategy Welcome Promise, our patients asked us to provide more information about what to expect when coming into hospital. The Endoscopy video is an informative and reassuring introduction to our hospital's facilities. Our goal is to provide you...
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