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Wirral University Hospital NHS Foundation Trust

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People urged to use 111 - ahead of Junior Doctor industrial action

Last updated on Friday, December 29, 2023

People across Cheshire and Merseyside are being urged to use NHS 111 for all non-emergency healthcare needs ahead of industrial action by junior doctors early in the New Year.  As previously announced by unions, junior doctors will take six days of industrial action from 7am on Wednesday 3 Janua...

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Our Vision and Values

Last updated on Monday, July 1, 2019

As one of the North West’s biggest and busiest hospitals our Vision and Values are important to embracing a positive future for our organisation. To develop our Vision and Values, we spoke to over 2,500 staff and members of the public. If you took part in this engagement, we’d like to say a very...

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Tag:   vision (8)     values (3)     behaviours (1)     ambitions (1)    

Health care associated infections (HCAIs)

Last updated on Friday, April 20, 2018

HCAIs are infections acquired as a result of healthcare interventions. Infections caused by the bacteria Clostridium difficile (C.difficile) and Meticillin-resistant Staphylococcus aureus (MRSA) have previously been considered to be the most common, however great results have been achieved in red...

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Tag:   HCAI (1)     MRSA (3)     cDiff (2)     c.difficile (1)     lungs (4)     skin (8)     blood poisoning (1)    

Diversity and Inclusion

Last updated on Wednesday, November 6, 2024

We are committed to ensuring that we are an understanding, kind and inclusive organisation where there is diversity amongst our people and they feel a strong sense of belonging and inclusion. We have embedded our equality, diversity and inclusion strategic commitment within our People Strategy a...

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Tag:   equality (3)     diversity (3)     race (1)     sex (1)     gender (2)     sexuality (2)     civil (1)     disability (6)     accessibility (4)     religion (6)     age (5)     PSED (1)     discrimination (1)    

Formal Complaints

Last updated on Sunday, March 17, 2024

How to log a formal complaint Email: wuth.patientexperience@nhs.net  Call: 0800 432 0251 Normal office hours are Monday to Friday, from 9am to 4:30pm. We aim to respond to enquires within three working days.   Have you raised a complaint? Fill out this survey to let us know your feedback.   

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Tag:   complaint (3)     complain (2)     feedback (28)     negative (1)     survey (10)     Formal complaint (1)     PALS (1)     concern (5)     raise concern (1)     experience (9)    

Tests, Scans and Investigations

Last updated on Tuesday, October 3, 2023

We offer our patients a wide range of tests, scans and investigations. Diagnostic scans Diagnostic scans help give images of various parts of the body. You may also hear the term ‘radiology’ when talking about diagnostic scans. A number of scans are available from our hospitals in Wirral. Choo...

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Tag:   test (9)     scan (10)     blood (10)     science (1)     cellular (1)     microbiology (1)     xray (7)     x-ray (13)     mri (1)     magnetic (1)     tomography (2)     mammography (4)     bone (2)     density (1)     radiography (1)     radiographer (1)    

FAQs: Health Care Communications

Last updated on Friday, April 20, 2018

1. Who are HealthCare Communications?Healthcare Communications (HCC) are the external company approved by Wirral University Teaching Hospital to provide a reminder service to patients regarding their planned outpatient appointments to reduce the number of appointments being missed. 2. What is th...

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Tag:   FAQ (2)     questions (3)     patient (16)     feedback (28)     data (1)     HCC (1)     Healthcare communications (2)     communications (3)