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Wirral University Hospital NHS Foundation Trust

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Diversity and Inclusion

Last updated on Wednesday, November 6, 2024

We are committed to ensuring that we are an understanding, kind and inclusive organisation where there is diversity amongst our people and they feel a strong sense of belonging and inclusion. We have embedded our equality, diversity and inclusion strategic commitment within our People Strategy a...

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Tag:   equality (3)     diversity (3)     race (1)     sex (1)     gender (2)     sexuality (2)     civil (1)     disability (6)     accessibility (4)     religion (6)     age (5)     PSED (1)     discrimination (1)    

Formal Complaints

Last updated on Sunday, March 17, 2024

How to log a formal complaint Email: wuth.patientexperience@nhs.net  Call: 0800 432 0251 Normal office hours are Monday to Friday, from 9am to 4:30pm. We aim to respond to enquires within three working days.   Have you raised a complaint? Fill out this survey to let us know your feedback.   

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Tag:   complaint (3)     complain (2)     feedback (28)     negative (1)     survey (10)     Formal complaint (1)     PALS (1)     concern (5)     raise concern (1)     experience (9)    

Tests, Scans and Investigations

Last updated on Friday, June 6, 2025

We offer our patients a wide range of tests, scans and investigations. Diagnostic scans Diagnostic scans help give images of various parts of the body. You may also hear the term ‘radiology’ when talking about diagnostic scans. A number of scans are available from our hospitals in Wirral. Choo...

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Tag:   test (9)     scan (10)     blood (14)     science (1)     cellular (1)     microbiology (1)     xray (7)     x-ray (11)     mri (1)     magnetic (1)     tomography (2)     mammography (4)     bone (2)     density (1)     radiography (1)     radiographer (1)    

Mum of twins born on separate months is fundraising for Tiny Stars

Last updated on Wednesday, October 26, 2022

A mum whose twins were born on separate months has backed the WUTH Charity Tiny Stars appeal to help other premature babies. Hayley Burgess, 34, of Prenton in Wirral, gave birth to her babies Charlie and Layla nine weeks early and are being cared for at the neonatal unit at Wirral Women and Chil...

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FAQs: Health Care Communications

Last updated on Friday, April 20, 2018

1. Who are HealthCare Communications?Healthcare Communications (HCC) are the external company approved by Wirral University Teaching Hospital to provide a reminder service to patients regarding their planned outpatient appointments to reduce the number of appointments being missed. 2. What is th...

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Tag:   FAQ (2)     questions (3)     patient (16)     feedback (28)     data (1)     HCC (1)     Healthcare communications (2)     communications (3)    

Experts by Experience Committee

Last updated on Friday, June 6, 2025

We like to involve the people who use our service in the development of our service. We meet regularly with experts by experience to collaborate on projects and to get valuable feedback. We meet in person and online. You can attend as many or as few meetings as you’d like.   If you have experien...

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Call 4 Concern (Martha's Rule)

Last updated on Thursday, April 17, 2025

Martha's Rule: Detecting Deterioration You know yourself or your loved one better than anyone. If you’re worried about a health condition getting worse, talk to us. What is Martha's Rule? We have introduced Martha’s Rule to help spot any unexpected signs of deterioration early and give you the...

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