Results for: "what to do if i've had a missed call from hospital "
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Therapies and Treatment
Last updated on Thursday, April 12, 2018
Everyone who has had a stroke is entitled to a therapy assessment within 24 hours. We use a range of therapies which all work together to help our patients to achieve their own personal goals. Joint assessments and therapy sessions are provided based on what works best for each individual. Diet...
read moreEarly Supported Discharge
Last updated on Friday, January 12, 2018
This service aims to facilitate the transition home from hospital following a stroke. The team are able to provide intensive rehabilitation in a patient’s home and patients could be seen up to five times a week by therapists as part of a seven day service. ESD is an alternative to inpatient reh...
read moreFriends and Family Test
Last updated on Thursday, June 21, 2018
To measure patient experience we use a Recommend Rate and Not Recommend Rate. The idea is simple: if you like using a certain product or doing business with a particular company you like to share this experience with others. From the answers given 3 groups of people can be distinguished: Detracto...
read moreThe NHS Friends and Family Test
Last updated on Sunday, June 24, 2018
We want to make sure that you have the best possible experience of care with us. So it’s extremely important that you let us know how well we're performing. The NHS Friends and Family Test is an easy-to-understand question that we are asking our patients. Why is the NHS Friends and Family Test i...
read moreCash Machine at APH
Last updated on Friday, May 4, 2018
A cash machine is available in the main lift lobby at Arrowe Park Hospital.
read moreCash Machine
Last updated on Thursday, April 5, 2018
A cash machine is available in the main reception area of Clatterbridge Hospital.
read moreFormal Complaints
Last updated on Sunday, March 17, 2024
How to log a formal complaint Email: wuth.patientexperience@nhs.net Call: 0800 432 0251 Normal office hours are Monday to Friday, from 9am to 4:30pm. We aim to respond to enquires within three working days. Have you raised a complaint? Fill out this survey to let us know your feedback.
read moreRonald McDonald House
Last updated on Monday, April 9, 2018
Ronald McDonald House Arrowe Park provides free ‘home away from home’ accommodation for parents with sick children and premature babies being treated at the hospital’s Arrowe Park site. Ronald McDonald House Charities is an independent Charity and the Ronald McDonald House itself relies on donati...
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