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Wirral University Hospital NHS Foundation Trust

Results for: "what to do if i've had a missed call from hospital "

914 pages found in the Patients and Visitors website ...  Showing 914 pages.


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Friends and Family Test

Last updated on Thursday, June 21, 2018

To measure patient experience we use a Recommend Rate and Not Recommend Rate. The idea is simple: if you like using a certain product or doing business with a particular company you like to share this experience with others. From the answers given 3 groups of people can be distinguished: Detracto...

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The NHS Friends and Family Test

Last updated on Sunday, June 24, 2018

We want to make sure that you have the best possible experience of care with us. So it’s extremely important that you let us know how well we're performing. The NHS Friends and Family Test is an easy-to-understand question that we are asking our patients. Why is the NHS Friends and Family Test i...

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Tag:   health communications (1)     friends (2)     family (1)     feedback (26)     our service (2)     patients (5)    

Jenny Williams, Biomedical Scientist Dissector

Last updated on Tuesday, February 11, 2025

I was in my mid 20s and working in retail. I’d always been interested in anatomy, from a forensic science perspective, but I never thought it could be a career. I decided to take a degree in physiology and later I joined the cytology department and worked on the cervical screening programme wher...

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Ronald McDonald House

Last updated on Thursday, January 15, 2026

Ronald McDonald House Arrowe Park provides free ‘home away from home’ accommodation for parents with sick children and premature babies being treated at the hospital’s Arrowe Park site. Ronald McDonald House Charities is an independent Charity and the Ronald McDonald House itself relies on donati...

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Tag:   recovery (5)     children (18)     child (12)     support (27)     ill (1)     accommodation (5)     charity (3)    

How We Use Your Information

Last updated on Monday, September 22, 2025

Privacy Notice   We aim to provide you with the highest quality care. To do this we must keep records about you and the care we provide for you. The information we collect about you includes your preferred title, full name, date of birth (DOB), gender, address, postcode, contact information e....

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Tag:   FOI (1)     Freedom (1)     information (9)     open (1)     transparency (2)     medicines (1)     access to information (1)    

Welcome Workstreams

Last updated on Monday, June 3, 2024

Welcome Promise Group Workstreams: Orientation Films Orientation films, also called patient education videos or welcome videos, are short informative films made by WUTH. These films help patients, carers and their families get ready for their hospital stay or medical procedure. We make these...

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Tag:   welcome (4)     patient (16)     Patient Experience Strategy (29)     promise (9)     promise groups (7)     video (8)     ward (9)     department (1)     workstream (1)     Ward folder (2)     Signage (1)     Wayfinding (1)     access (5)     accessibility (4)     collaborate (3)