Patient Experience Strategy Promise Groups
Our Promise Groups
At the heart of the Patient Experience Strategy are five "Promise Groups":
Welcome
"Being made to feel at ease and reassured"
Inclusive
"Listening to me and respecting me as an individual"
Safe
"Feeling safe and having trust in the staff"
Care
"Designing my care with me and for me"
Supported
"Working together to plan my aftercare"
These groups convene bi-monthly, bringing together a diverse range of stakeholders to review the feedback received and collectively address any concerns or issues raised.
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Patient Experience Strategy Promise Groups
- Patient Experience Strategy - Join a Group Poster Modified: 16/02/2023 2:32PM | Download:
- Patient Experience Strategy Mythbusting Modified: 16/02/2023 3:59PM | Download:
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Deaf Awareness - Resource Support Pack
- General – Communication Alerts AIS Crib (002) Modified: 18/09/2023 3:59PM | Download:
- Outpatient Encounters AIS Crib Modified: 18/09/2023 3:59PM | Download:
- DA Languages Codes Modified: 18/09/2023 3:59PM | Download:
- DA Languages Poster Modified: 18/09/2023 3:59PM | Download:
- Da Languages Wuth Pin Numbers Modified: 18/09/2023 3:59PM | Download:
- Outpatient Encounters Modified: 18/09/2023 4:00PM | Download:
- Mask 1 Modified: 13/03/2024 1:35PM | Download:
- Mask 2 Modified: 13/03/2024 1:35PM | Download: