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Friends and Family Test Cards
Last updated on Thursday, March 14, 2024
What is an FFT card? WUTH asks our patients to fill out a Friends and Family Test (FFT) card. This short survey helps the hospital improve care. On the card, you answer one main question: Overall, how was your experience of our service? Demographic Questions The card also asks some questio...
read moreThe NHS Friends and Family Test
Last updated on Sunday, June 24, 2018
We want to make sure that you have the best possible experience of care with us. So it’s extremely important that you let us know how well we're performing. The NHS Friends and Family Test is an easy-to-understand question that we are asking our patients. Why is the NHS Friends and Family Test i...
read moreFriends and Family Test
Last updated on Thursday, June 21, 2018
To measure patient experience we use a Recommend Rate and Not Recommend Rate. The idea is simple: if you like using a certain product or doing business with a particular company you like to share this experience with others. From the answers given 3 groups of people can be distinguished: Detracto...
read moreResults of the Friends and Family Test Cards
Last updated on Tuesday, March 12, 2024
What is Friends and Family Test (FFT)? The FFT is a quick anonymous survey that allows patients to give feedback on NHS services they have received. It asks "Overall, how was your experience of our service?" with responses ranging from very good to very poor. Patients can also leave comments exp...
read moreUltrasound
Last updated on Monday, April 30, 2018
Ultrasounds (also known as sonographs) are considered a safe examination. They use high frequency waves to view the organs and soft tissue of the body to produce an image. Ultrasounds normally take between 10 and 25 minutes depending on which examination you are having. Having an ultrasound is...
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Fit and Proper Persons Test Policy
Modified: 10/07/2023 10:19AM | Download: Fit and Proper Persons Test PolicyLaparoscopy And Dye Test
Modified: 16/07/2021 11:50AM | Download: Laparoscopy And Dye TestThe Friends and Family Test Your Feedback Matters Poster
Modified: 19/04/2018 7:30PM | Download: The Friends and Family Test Your Feedback Matters PosterThis document can also be found in: The NHS Friends and Family Test