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Wirral University Hospital NHS Foundation Trust

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Why do people feel chronic / persistent pain? (long term pain) 

Last updated on Wednesday, January 8, 2025

We know that many patients who come to the Wirral Chronic Pain Service have been experiencing pain for longer than 3 months.   We are also aware that many patients have had long journeys before being referred to this service, being sent for lots of medical investigations, which might still be on...

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Formal Complaints

Last updated on Sunday, March 17, 2024

How to log a formal complaint Email: wuth.patientexperience@nhs.net  Call: 0800 432 0251 Normal office hours are Monday to Friday, from 9am to 4:30pm. We aim to respond to enquires within three working days.   Have you raised a complaint? Fill out this survey to let us know your feedback.   

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Tag:   complaint (3)     complain (2)     feedback (27)     negative (1)     survey (10)     Formal complaint (1)     PALS (2)     concern (5)     raise concern (1)     experience (10)    

Will I receive a ticket once I have paid?

Last updated on Tuesday, June 23, 2026

No. Our new ANPR car parking system is pay on exit, so you no longer need to. The system will know you have paid when you exit as it will automatically recognise your number plate

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How We Use Your Information

Last updated on Wednesday, June 10, 2026

Privacy Notice We aim to provide you with the highest quality care. To do this we must keep records about you and the care we provide for you. The information we collect about you includes your preferred title, full name, date of birth (DOB), gender, address, postcode, contact information e.g. h...

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Tag:   FOI (1)     Freedom (1)     information (10)     open (1)     transparency (2)     medicines (1)     access to information (1)    

Advice if you are on long-term steroids, or have adrenal insufficiency

Last updated on Wednesday, June 5, 2024

Patients undergoing endoscopic investigations are at an increased risk of adrenal crises due to prolonged fasting for their endoscopic investigations. We will send you information when we send you an appointment letter with advice on how to manage this. It is really important that you read the in...

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10,000 patients on Wirral have benefited from earlier access to diagnostics

Last updated on Tuesday, March 8, 2022

10,000 patients on Wirral have benefited from earlier access to diagnostics Patients across Wirral have been benefiting from earlier access to diagnostic testing thanks to national investment in a new Community Diagnostic Centre (CDC). This CDC is provided in partnership between Wirral Universi...

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