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FAQs: Health Care Communications

Last updated on Friday, April 20, 2018

1. Who are HealthCare Communications?Healthcare Communications (HCC) are the external company approved by Wirral University Teaching Hospital to provide a reminder service to patients regarding their planned outpatient appointments to reduce the number of appointments being missed. 2. What is th...

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Tag:   FAQ (2)     questions (3)     patient (16)     feedback (28)     data (1)     HCC (1)     Healthcare communications (2)     communications (3)    

FAQs

Last updated on Wednesday, June 11, 2025

FREQUENTLY ASKED QUESTIONS (FAQs)   What is the Pre-Operative Assessment (POA) Questionnaire? It’s a digital pre-operative questionnaire available in the patient portal, designed to help gather important health information ahead of your surgery.  Why should I complete it?  Co...

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Patient Stories

Last updated on Sunday, March 17, 2024

The Power of Patient Stories At WUTH, we understand that behind every patient interaction lies a unique and deeply personal story. These stories not only provide invaluable insights into the patient experience but also serve as powerful reminders of the profound impact our work has on the lives...

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What are we looking for in a volunteer?

Last updated on Wednesday, December 4, 2024

Volunteering at Wirral University Teaching Hospitals can offer a great opportunity to give something back or broadening your experience to your local community. Hospitals are busy places that care for sick and critically ill patients and their families which can be challenging yet rewarding. To...

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Tag:   volunteer (11)     help (6)     assist (3)     help out (1)     care (24)     qualities (1)    

When to visit a pharmacy

Last updated on Thursday, November 21, 2019

Pharmacists and chemists play a key role in providing quality healthcare to patients. Working in the community, primary care and hospitals, pharmacists use their clinical expertise together with their practical knowledge to ensure the safe supply and use of medicines by patients and members of th...

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Tag:   pharmacy (5)     chemist (3)     over the counter (1)     painkiller (1)     prescription (2)     filled (1)     advice (8)     support (25)     confidential (1)     contraception (2)     needle (2)     pregnancy test (1)     medicine (5)     weight (1)     diabetes (14)    

Respiratory consultant leads by example on Cycle to Work Day

Last updated on Monday, August 4, 2025

A respiratory consultant at Wirral University Teaching Hospital (WUTH) is encouraging people to get on their bikes for Cycle to Work Day. Dr Andy Wight, Consultant Respiratory Physician in the Wirral Lung Unit, thinks cycling is a great way for everyone, including patients and colleagues, to ach...

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Requesting Personal Data

Last updated on Tuesday, April 15, 2025

You have a right to apply for access to information held about you, this is known as a Subject Access Request (SAR). The Data Protection Act 2018 and the UK General Data Protection Regulation grants a right for living individuals to access their own records. The right can also be exercised by an...

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