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Wirral University Hospital NHS Foundation Trust

Results for: "in their midst i will still find the single precious flower which is you."

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Consent

Last updated on Thursday, July 11, 2024

To enhance our consent process and ensure compliance with national standards for obtaining patient consent, as well as to support patient decision-making regarding their treatment, several departments at Wirral University Teaching Hospital are implementing a new digital consent application develo...

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Changes for patients attending the Emergency Department in Wirral

Last updated on Wednesday, October 20, 2021

A pilot is being launched from Monday 25th October which will see a change to the way patients who attend A&E at Arrowe Park Hospital are cared for, potentially enabling them to be treated faster and closer to home. Any patient attending A&E who needs emergency treatment will receive it,...

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Wheelchairs

Last updated on Friday, December 27, 2024

Our hospitals are wheelchair accessible.  If a wheelchair is required these are located at Main Reception. Please note wheelchairs require a pound coin to use. If there are no available wheelchairs the reception staff, who are here from 0800-177 (Monday to Friday) will contact the Porters to o...

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Tag:   wheelchair (4)     disabled (4)     disability (6)     disabled toilet (2)     disabled parking (4)     ramp (2)    

Formal Complaints

Last updated on Sunday, March 17, 2024

How to log a formal complaint Email: wuth.patientexperience@nhs.net  Call: 0800 432 0251 Normal office hours are Monday to Friday, from 9am to 4:30pm. We aim to respond to enquires within three working days.   Have you raised a complaint? Fill out this survey to let us know your feedback.   

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Tag:   complaint (3)     complain (2)     feedback (28)     negative (1)     survey (10)     Formal complaint (1)     PALS (1)     concern (5)     raise concern (1)     experience (9)    

Our Locations

Last updated on Tuesday, August 13, 2019

We are proud that all of our hospital sites are smoke-free. Please don't smoke on any of our hospital grounds. Quitting is the best thing you'll ever do, and the NHS can help you to stop.For more information on getting support to quit, please visit the NHS Smokefree website.

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Tag:   arrowe park (11)     clatterbridge (13)     victoria (4)     st catherine (1)     women's (6)     children's (5)     facilities (8)     appointment (26)     visiting (4)     directions (19)    

Having an operation (adults)

Last updated on Friday, December 27, 2024

During your stay with us, it is important you prepare for your visit as best you can.  Please take time to read the helpful information for inpatients and day-cases below. It explains how to prepare for your visit and what you can expect on the day.   Process during the COVID-19 pandemic Pati...

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Gathering Feedback

Last updated on Thursday, March 14, 2024

Gathering Feedback We value the insights and perspectives of our patients, caregivers, volunteers, and staff. To gather feedback, we utilise a variety of channels, including surveys, Friends and Family Test (FFT) cards, social media platforms, our website, email, phone lines, on-site kiosks, and...

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Tag:   feedback (28)     Surveys (3)     kiosks (1)     FFT (4)     Friends and family test (3)     email (4)     Whatsapp (2)     social media (5)     contact (10)     CQC (3)     CQC surveys (1)     patient story (5)     workshop (2)     care (24)     Patient Experience Strategy (29)    

Appointment availability

Last updated on Wednesday, June 11, 2025

  Some screening sites can only offer appointments on certain days of the week.  Click here to see appointment availability.  Green shows when appointments are generally available, but always call the screening site first to see if they have availability on a day that would suit you best....

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Tag:   screening (15)     diabetic (8)     diabetes (14)     blood sugar (11)     desp (8)     retinopathy (8)     retina (10)