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Formal Complaints
Last updated on Sunday, March 17, 2024
How to log a formal complaint Email: wuth.patientexperience@nhs.net Call: 0800 432 0251 Normal office hours are Monday to Friday, from 9am to 4:30pm. We aim to respond to enquires within three working days. Have you raised a complaint? Fill out this survey to let us know your feedback.
read morePositive patient feedback for Wirral University Teaching Hospital in national survey
Last updated on Thursday, September 11, 2025
Patients treated at Wirral University Teaching Hospital (WUTH) have praised the care they received in the latest Care Quality Commission (CQC) Adult Inpatient Survey, with the Trust scoring positively across key areas of inpatient experience. The survey asked patients about their experiences dur...
read moreTests, Scans and Investigations
Last updated on Monday, February 9, 2026
We offer our patients a wide range of tests, scans and investigations. Diagnostic scans Diagnostic scans help give images of various parts of the body. You may also hear the term ‘radiology’ when talking about diagnostic scans. A number of scans are available from our hospitals in Wirral. Choo...
read moreFAQs: Health Care Communications
Last updated on Friday, April 20, 2018
1. Who are HealthCare Communications?Healthcare Communications (HCC) are the external company approved by Wirral University Teaching Hospital to provide a reminder service to patients regarding their planned outpatient appointments to reduce the number of appointments being missed. 2. What is th...
read moreMum of twins born on separate months is fundraising for Tiny Stars
Last updated on Wednesday, October 26, 2022
A mum whose twins were born on separate months has backed the WUTH Charity Tiny Stars appeal to help other premature babies. Hayley Burgess, 34, of Prenton in Wirral, gave birth to her babies Charlie and Layla nine weeks early and are being cared for at the neonatal unit at Wirral Women and Chil...
read moreCall 4 Concern (Martha's Rule)
Last updated on Thursday, April 17, 2025
Martha's Rule: Detecting Deterioration You know yourself or your loved one better than anyone. If you’re worried about a health condition getting worse, talk to us. What is Martha's Rule? We have introduced Martha’s Rule to help spot any unexpected signs of deterioration early and give you the...
read moreExperts by Experience Committee
Last updated on Friday, June 6, 2025
We like to involve the people who use our service in the development of our service. We meet regularly with experts by experience to collaborate on projects and to get valuable feedback. We meet in person and online. You can attend as many or as few meetings as you’d like. If you have experien...
read moreCritical Incident at WUTH Stood Down
Last updated on Friday, November 7, 2025
Statement uploaded at 4.47pm on 7th November 2025 A Wirral University Teaching Hospital spokesperson said: “The Critical Incident involving Sterile Services Department affecting surgical instruments has now been stood down. This has been stepped down to a Business Continuity Incident as we retu...
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