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Wirral University Hospital NHS Foundation Trust

Results for: "what to do if i've had a missed call from hospital "

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Ronald McDonald House

Last updated on Monday, April 9, 2018

Ronald McDonald House Arrowe Park provides free ‘home away from home’ accommodation for parents with sick children and premature babies being treated at the hospital’s Arrowe Park site. Ronald McDonald House Charities is an independent Charity and the Ronald McDonald House itself relies on donati...

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Tag:   recovery (4)     children (16)     child (12)     support (25)     ill (1)     accommodation (5)     charity (3)    

The NHS Friends and Family Test

Last updated on Sunday, June 24, 2018

We want to make sure that you have the best possible experience of care with us. So it’s extremely important that you let us know how well we're performing. The NHS Friends and Family Test is an easy-to-understand question that we are asking our patients. Why is the NHS Friends and Family Test i...

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Tag:   health communications (1)     friends (2)     family (1)     feedback (28)     our service (2)     patients (5)    

Welcome Workstreams

Last updated on Monday, June 3, 2024

Welcome Promise Group Workstreams: Orientation Films Orientation films, also called patient education videos or welcome videos, are short informative films made by WUTH. These films help patients, carers and their families get ready for their hospital stay or medical procedure. We make these...

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Tag:   welcome (4)     patient (16)     Patient Experience Strategy (29)     promise (9)     promise groups (7)     video (8)     ward (9)     department (1)     workstream (1)     Ward folder (2)     Signage (1)     Wayfinding (1)     access (5)     accessibility (4)     collaborate (2)    

How We Use Your Information

Last updated on Thursday, May 1, 2025

Privacy Notice   We aim to provide you with the highest quality care. To do this we must keep records about you and the care we provide for you. The information we collect about you includes your preferred title, full name, date of birth (DOB), gender, address, postcode, contact information e....

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Tag:   FOI (1)     Freedom (1)     information (9)     open (1)     transparency (2)     medicines (1)     access to information (1)    

Clatterbridge Diagnostics

Last updated on Monday, June 23, 2025

Patients across Wirral are benefiting from earlier diagnostic testing thanks to national investment in a new service called Clatterbridge Diagnostics. This is one of the first Community Diagnostic Centres in England that are being established as part of a national programme aimed at increasing d...

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Formal Complaints

Last updated on Sunday, March 17, 2024

How to log a formal complaint Email: wuth.patientexperience@nhs.net  Call: 0800 432 0251 Normal office hours are Monday to Friday, from 9am to 4:30pm. We aim to respond to enquires within three working days.   Have you raised a complaint? Fill out this survey to let us know your feedback.   

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Tag:   complaint (3)     complain (2)     feedback (28)     negative (1)     survey (10)     Formal complaint (1)     PALS (1)     concern (5)     raise concern (1)     experience (9)