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Wirral University Hospital NHS Foundation Trust

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Formal Complaints

Last updated on Sunday, March 17, 2024

How to log a formal complaint Email: wuth.patientexperience@nhs.net  Call: 0800 432 0251 Normal office hours are Monday to Friday, from 9am to 4:30pm. We aim to respond to enquires within three working days.   Have you raised a complaint? Fill out this survey to let us know your feedback.   

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Tag:   complaint (3)     complain (2)     feedback (28)     negative (1)     survey (10)     Formal complaint (1)     PALS (1)     concern (5)     raise concern (1)     experience (9)    

How long will your appointment take?

Last updated on Wednesday, February 19, 2020

The length of your appointment will depend on the nature of your referral. As a guide, appointments usually take a minimum of 20 minutes and for complex assessments and casts up to an hour. You can see more information about your appointment via the Your Appointment page.

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Support for Carers

Last updated on Friday, September 27, 2024

The Trust values the importance of carers of people with dementia.  We acknowledge that carers know their loved ones best and should be listened to.  There is a carers pack which informs you of what to expect in the hospital signposting for support for carers and person with dementia.  Included i...

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Tag:   carers (4)     support (25)     advice (8)     back up (1)     dementia (4)     mind (3)     forget (3)     signposting (1)    

News Articles

Last updated on Monday, December 23, 2024

In this section you will find news items about Wirral University Teaching Hospital's research and innovation activities.   September 2024 - Launch of Wirral Research and Innovation Centre   December 2024 - WUTH named in new national commercial research delivery centre initiative

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Hospital Restaurants

Last updated on Friday, December 27, 2024

We have a good choice of refreshment facilities at Clatterbridge Hospital. Our in-house catering team provide a superb range of high quality, nutritious hot and cold meals and snacks for staff and visitors to our hospitals as well as members of the public. We also have a number of vending machi...

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Tag:   restaurant (4)     cafe (6)     eat (3)     refreshment (2)     tea (6)     coffee (5)     clatterbridge (13)    

Wheelchairs

Last updated on Friday, December 27, 2024

Our hospitals are wheelchair accessible.  If a wheelchair is required these are located at Main Reception. Please note wheelchairs require a pound coin to use. If there are no available wheelchairs the reception staff, who are here from 0800-177 (Monday to Friday) will contact the Porters to o...

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Tag:   wheelchair (4)     disabled (4)     disability (6)     disabled toilet (2)     disabled parking (4)     ramp (2)    

Having an operation (adults)

Last updated on Friday, December 27, 2024

During your stay with us, it is important you prepare for your visit as best you can.  Please take time to read the helpful information for inpatients and day-cases below. It explains how to prepare for your visit and what you can expect on the day.   Process during the COVID-19 pandemic Pati...

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Appointment availability

Last updated on Tuesday, February 4, 2025

  Some screening sites can only offer appointments on certain days of the week.  Click here to see appointment availability.  Green shows when appointments are generally available, but always call the screening site first to see if they have availability on a day that would suit you best....

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Tag:   screening (15)     diabetic (8)     diabetes (14)     blood sugar (11)     desp (8)     retinopathy (8)     retina (10)