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Welcome Workstreams

Last updated on Monday, June 3, 2024

Welcome Promise Group Workstreams: Orientation Films Orientation films, also called patient education videos or welcome videos, are short informative films made by WUTH. These films help patients, carers and their families get ready for their hospital stay or medical procedure. We make these...

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Tag:   welcome (4)     patient (17)     Patient Experience Strategy (29)     promise (9)     promise groups (7)     video (8)     ward (9)     department (1)     workstream (1)     Ward folder (2)     Signage (1)     Wayfinding (1)     access (4)     accessibility (4)     collaborate (2)    

Welcome Promise Group

Last updated on Thursday, March 14, 2024

Welcome Promise "Being made to feel at ease and reassured"   Are You Passionate About Making a Difference? At Wirral University Teaching Hospital (WUTH), we understand the importance of creating a warm and welcoming environment for our patients, visitors, carers, and staff members. That's w...

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Patient Experience Strategy Promise Groups

Last updated on Thursday, March 14, 2024

Our Promise Groups At the heart of the Patient Experience Strategy are five "Promise Groups": Welcome "Being made to feel at ease and reassured" Inclusive "Listening to me and respecting me as an individual" Safe "Feeling safe and having trust in the staff" Care "Designing my care with m...

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Tag:   patient (17)     Patient Experience Strategy (29)     promise (9)     promise groups (7)     Welcome (2)     safe (6)     Inclusive (6)     care (24)     supported (2)     stakeholders (3)     feedback (28)    

Meet the Chair

Last updated on Tuesday, March 12, 2024

Tell us about yourself: My nursing career began as a Staff Nurse on Ward 17 (Colorectal) at WUTH in 2001 and following a brief period at the Clatterbridge Cancer Centre, I returned to WUTH as a Primary Nurse and was later seconded to the role of Project Nurse with the Monitor 2000 Audit team u...

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Tag:   Acute Care (1)     10.210.112.6 (1)     Divisional director (1)     clatterbridge (15)     welcome (4)     patient (17)     Patient Experience Strategy (29)     promise (9)     strategy (5)     ease (2)     chair (4)    

Endoscopy Video

Last updated on Wednesday, March 13, 2024

Endoscopy Video As part of our Patient Experience Strategy Welcome Promise, our patients asked us to provide more information about what to expect when coming into hospital. The Endoscopy video is an informative and reassuring introduction to our hospital's facilities. Our goal is to provide y...

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Tag:   endoscopy (6)     video (8)     endoscope (2)     endoscopy unit (1)     Welcome (2)     patient (17)     patient choice (1)     Patient Experience Strategy (29)     facilities (8)    

Volunteers

Last updated on Thursday, March 28, 2024

Make a difference this year Enhance patient experiences at WUTH! At Wirral University Teaching Hospital, we have dedicated volunteers that are here to help you. All our incredible volunteers make a real difference in our Trust.  Do you want to help the Patient Experience Strategy? We are look...

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Tag:   volunteer (12)     volunteers (3)     volunteering (4)     wuth (4)     surveys (1)     survey (10)     patient (17)     welcome (4)     welcoming (1)